24/7 Customer Care TickeT BuZZ Support Centre Solution How can we help today? New Support Ticket Knowledge Base Recommended TopicsCancellation, Refund & Exchange Request 4Cancellation of a ticketPVR CancellationRefund against Cancelled bookingPayment & Refund 4How does LazyPay work?Why is my payment not going through?My amount was charged, but I haven’t received the SMS/Email confirmation.It’s more than 5 to 7 days, why haven’t I recOffers 1Availing OffersCinema didn’t play the movie 2 show was canceled! What about the refund?I’m not sure if the show that I have booked for is screening or not. Is my show cancelled?Confirmation 3Share TicketsI have not received a confirmation SMS/WhatsApp/Email. Please help!Did you just lose the confirmation SMS/WhatsTicket Booking Queries 18Advance Movies/Events/Sports/Play booking on BookMyShowTransaction didn’t go thru and seats appeared to be blockedCan I book the tickets online and pay cash at the theater?How will I understand in which language the movie is screening?Verified by VisaView all 18Ticket Pickup & Home Delivery 4My tickets have not been delivered yet!Transfer for Live Entertainment M-TicketsUnable to PrintM- Ticket For MoviesOnline Streaming 14Can I stream the event outside India?How does the Online Streaming work?Can I cancel/modify my ticket for an Online event?I don’t see a link/game details to join in the confirmation?I am unable to join the stream. Please help.View all 14BookMyShow Cash 5What is BookMyShow Cash?How can I earn BookMyShow Cash?Can we combine BookMyShow Cash & Offer?Can BMS Cash be encashed?How do I check my BookMyShow Cash balance?BookMyShow Play Credit Card 6Benefits & How to ApplyApplication ProcessPost acceptance or rejection of applicationPost card activationPLAY Credit Card OffersView all 6BookAChange 2BookAChange – Who We Are and What We Do?Will I get a tax rebate under 80G upon donating to BookAChange?Donation To Underprivileged Musicians 3Whilst booking a ticket, I donated by mistake. Can I get a refund?While purchasing my tickets, I was given an option to ‘Give to Underprivileged Musicians’. Can you tell me more about it?Do I get proof of payment for the ₹1/- donation made whil